Career Opportunities

POSITION PROFILE: Residential Garage Door & Service Sales

Job Purpose

The Residential Sales & Customer Support person will report to the Manager of Residential Sales, be a part of the Residential Team and focus on:

  • To increase sales of service to current and new customers
  • To participate in the overall sales development for the Residential Division in Raleigh and Fayetteville
  • Support existing customers and current staff to enhance customer service and grow sales

Key Responsibilities

  • Cold calling to sell – Garage door sales & Preventive Maintenance Plans
  • Respond to calls for quotes on sales & service issues
  • Complete call activity reporting and other information as requested by the Manger of Residential Sales
  • Prepare final quotes for customers that meets minimum GP margin requirements
  • Completing the sales checklist to assure proper material ordering & installation and perform follow up site inspections as needed
  • Refer customers (tract builders) that do not meet minimum margin requirements to the Manager of Residential Sales for direct company follow up
  • Collecting deposits and final payments as needed (per company policy)

Position Requirements 

  • Excellent verbal and written communication skills
  • Excellent organization skills with attention to detail
  • Highly productive and team-oriented individual
  • Must be a self-starter who learns independently, displays initiative and creativity
  • Ability to prioritize to maximize productivity
  • Must be able to complete sales process paperwork and follow guidelines
  • Must demonstrate flexibility in order to meet needs in a changing environment
  • Ability to work with all levels of the organization
  • Ability to build and document in a database a service clientele list
  • A skills assessment and aptitude test may be performed for all job finalist

Key Measurements of Success

  • Three years sales experience a plus or equivalent experience
  • Construction Industry experience preferably in the door industry
  • This position is salary/commissioned based


3901 Atlantic Avenue
Raleigh, NC 27604
Phone: 919-876-4555
Fax: 919-876-2771